Roxanne Hocog, Medical Technician/Caregiver for Senior Lifestyle – Orchard Pointe, has been named the 2022 Frontline Honors Winner by Senior Housing News.
To become a Frontline Honoree, a person is nominated by their peers. Candidate must be a dedicated, high-performing frontline worker who delivers exceptional experiences and results; a passionate worker who knows how to put his vision into action for the good of seniors and aging professionals in the industry; and an advocate for seniors, their industry and their peers.
Senior Housing News caught up with Hocog to discuss his time in the senior housing industry.
SHN: What attracted you to the retirement home industry?
Hocog: I’ve always wanted to help people. I loved the challenge because not every day was the same and you never knew what to expect from one day to the next. I tried to work in other settings and decided to go back to where my heart was and since then I have been working in memory care.
What is your biggest lesson learned since you started working in the industry?
The biggest lesson I’ve learned is that you can never be too complacent. Each day is different from the previous one. In this setting, you need to be able to multi-task and focus on whatever your residents need at the time.
What is your favorite part of your job?
My favorite thing about my job is that some of these residents don’t have family who can visit them regularly, and we have the honor of becoming an extension of their family. I have the opportunity to make a difference in their lives by taking the time to do activities with them like spa days where I wash and dry their hair and cut or curl it however they want to make them feel and look their best.
What do you want society (or the general public) to know about your work?
I want society to know that this work is very rewarding, but it is also a lot of hard work. The work we do as caregivers can be physically and mentally exhausting when the day is very busy or one of your residents is sick. I truly believe that all caregivers deserve additional recognition, as we are in one of the toughest jobs in the healthcare industry. It doesn’t have to be an entry-level position similar to working in fast food, this job takes a special kind heart and can become the best career choice you’ve ever made with room for growth and professional development.
What can be one thing that leaders don’t know, that you wish they would universally knew, about your work?
I would like the leaders of this industry to know that we as caregivers do hard work and really appreciate when they go out of their way to make us feel involved and that our contribution is meaningful.
To view the Frontline Honors Class of 2022, visit frontlinehonors.agingmedia.com